Privacy policy

Roma Dental Clinic respects your privacy. This page explains what personal data we collect, why we use it and what your rights are, in line with the Albanian legislation in force on the protection of personal data.

1. Who we are

Roma Dental Clinic, Rruga Dalip Peza, Lagjia 17, Durrës, Albania.
Phone: +355 69 357 3900
Email: info@dentaladore.com

2. What data we collect

The data you give us yourself when you contact us by phone, WhatsApp, email or social media: your name, phone number, email address and the content of your message.
Technical data during your visit to the site, such as the cookies needed for it to work.
Patients’ health data are kept only in the clinical record at the clinic and are not collected through this website.

3. Why we use it

To answer your questions and arrange appointments.
To provide dental services and meet our legal obligations.
We do not sell your data or pass it to third parties for marketing purposes.

4. Cookies and external content

The site uses the cookies needed for it to work. When you open the site you can choose to accept or refuse non-essential cookies.

Some parts of the site show content from external services: the Google Maps map and Instagram posts. These services may use cookies under their own privacy policies.

5. How long we keep it

We keep messages and contact details only for as long as needed to reply to you and follow your treatment. Clinical records are kept for the period required by law.

6. Your rights

You have the right to request access to your data, its correction or deletion, and to object to its use. For any request, write to us at info@dentaladore.com.

If you believe your data is not being handled properly, you have the right to complain to the Commissioner for the Right to Information and Personal Data Protection.